We are committed to providing you with a space to simply relax and invest in your overall health and well-being under this new set of social norms that have been placed upon us.
Our biggest assets are our fully vaccinated team and you, our guests.
We are and remain committed to putting your and our team’s safety first.
We wanted to take a moment to let you know the extraordinary and proactive steps we are taking to ensure that our Bush-Spa is safely open within the limits of this “new normal”.
The Bush-Spa is ensuring to take extra precautions to help keep you and all of us safe during and after the COVID-19 pandemic. But keeping doing what we always do – focusing on the needs of our spa guests – means taking some extra steps.
For the comfort, ease of mind and safety of any safari guest, our spa visitors and staff, we at Bush-Spa are taking additional precautions over and above our normal safety protocols.
Staff with temperatures 38C / 100F or above will be sent home. Although our entire team is vaccinated, for the unforeseeable future, all Bush-Spa employees and managers will have their temperature taken before the start of their shifts and before they are allowed to work with our guests.
Hand sanitisers are found in each treatment room for both the staff and guests.
Consultations to avoid contra indications
are already part of any Bush-Spa treatment.
Our spa guests are encouraged to share symptoms immediately and we follow the procedures as given by latest guidelines.
We posted notices within our massage session room to tell guests what the therapists are doing additionally to help keep them safe.
Demonstrating our dedication on hygiene and safety by cleaning not only our table and massage equipment, but also anything else we, or our spa guests, may touch.
Multiple times per day!
We continue our flexible reservation system to provisionally book a time slot for some quality relaxing.
No obligations and no fees, however being assured of a time slot when it suits you.
We encourage our Spa guests to contact us with any questions prior to their reservation.
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Top priority for us is to create a safe working environment for all employees so that we can continue to serve our guests seamlessly.
During a temporarily closure, we quickly put into practice an effective combination of remote working, studying and focusing on new treatments. And (where national Government measures permitted) lean working at the Bush-Spa to make it even more beautiful. We made sure that everyone working and studying remotely had access to the tools of our trade and have up-skilled the entire team on the new disciplines.
As extra security our entire staff and management have been fully vaccinated!
We have since safely opened our doors and ensure all staff are up to date with hygiene and health and safety measures, plus we keep answering questions and educate the team further as new information becomes available.
Crucial and it's why we invest in more training each and every day!
The global spa family have embraced the following standards of confidence as a response to the COVID-19 pandemic. Now more than ever, managing stress and seeking a trusted, safe and nurturing environment is vital to our well-being.
Keeping the well-being of our staff and guests as our top priority. Our entire team has been vaccinated, yes 100% of our team!
Verbal and visual greetings without touch
Practicing physical distancing in non-treatment spaces
Offering personal protective equipment as required by Zambian law to protect staff and guests
Mindful and visible hand washing (both staff and guests) plus visible and transparent promotion of sanitation and hygiene efforts
Staying at home when ill or have an above normal temperature (for both staff and guests)
The COVID-19 global pandemic is affecting every aspect of our lives, from how we work, to how we conduct our daily lives at home with our families. As a Spa operating in the remoteness of South Luangwa, we are no different and every day we are responding to new information about how COVID-19 is affecting our communities, our employees, our customers and our partners.
As we all adjust (and are fully vaccinated), we thank you for your continued confidence and trust in the award winning Bush-Spa of South Luangwa as we continue to provide you with wellness which is so much needed at the moment.
Reach out to us